跨境电商资讯：如何高质量回复询盘？

如何高质量回复询盘？（以衣服面料为例子）
四高一长：客户喜好度
1.点击率高
2.停留时间
3.询盘反馈率高
4.成交率高
5.好评率高
要选择适应市场的产品，紧跟时代，客户问对全印刷什么建议，需要给客户选择，而不是给客户做了选择，了解客户具体需求，再报精准价格。

价格为核心将所有询盘分为三大类：
第一类:可以直接报价的询盘
回复思维:一次性解决客户下单前五大问题(产品+价格+运输+交期+付款方式)以便快速成交产品+价格+运输+交期+付款方式=外贸成交五步曲

以价格为核心将所有询盘分为三大类
1.可以直接报价的询盘
Dear KD Hellcat.

Thank you very much for your kind inquiry abo ut our Hoodie.（带上产品）

This is Chloe from Tian An Clothing,which is a professional manufacturer of Clothings with more than 15 years' experience.

As per your inquiry I know that you are going to purchase 20pcs of our Hoodie with ACID.（产品及细节）

The best price I can offer to you is $49.72/pc.（报价）

The shipping cost by DHL door to door delivery is $228, around 5-7 days. (运输）

So the total cost including shipping is: $49.72x20+$228=$1222.4

Please refer to the attachment for the picture of it so that you can double confirm. （附上产品细节图）

(Please note the ACID function would make it a little more expensive than normal one). (二次确认产品）

It would take around 12-15 days to finish the production after we confirm the order. （交期）

We can accept the payment through PayPal (4.7% extra PayPal Cost), Alibaba Trade Assurance (2% extra Ali Cost), T/T ($25 extra for each payment). （付款方式）

As long as you confirm the order then I will draft a PI with order details for your reference.

Looking forward to your kind reply.

Best Regards

Yours Chloe

延申问题:

1.当运费超过产品价值怎么办?

成交率低的原因是客户觉得运费贵-有没有一个方法让客户觉得运费不贵--报包邮价

The best price I can offer to you is $49.72/pc. (报价)

The shipping cost by DHL door to door delivery is $228, around 5-7 days. (输)

So the total cost including shipping is: $49.72x20+$228=$1222.4.

变成一句话: The best price I can offer to you is $1222.4 total including shipping by DHL door to door delivery, around 5-7 days.

那客户要拆价怎么办? -死活不拆

1、如果客户问:运费多少钱?

I am very sorry but please note that the cost $1444.2 already included the shipp.........

四高一长：客户喜好度 1.点击率高 2.停留时间 3.� ��盘反馈率高 4.成交率高 5.好评率高 要选择适应市场的产品，紧跟时代，客户问对全印刷什么建议，需要给客户选择，而不是给客户做了选择，了解客户

原文转载：https://www.kjdsnews.com/a/1153268.html

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